1 About This Policy
This Privacy Policy ("Policy") is issued by jl33 ("jl33," "we," "us," "our"), the operator of the online gaming platform accessible at jl33.lat. This Policy applies to all personal data we collect from individuals ("you," "your," "the Player") who visit, register on, or use any part of the jl33 Platform, including its website, games, promotional features, support services, and any associated mobile-optimised interfaces.
This Policy is intended to comply with the Republic of the Philippines Data Privacy Act of 2012 (RA 10173) and its implementing rules. It should be read alongside our Terms & Conditions and Responsible Gaming Policy, both of which form part of your agreement with jl33.
2 Data Controller
jl33, operating under the domain jl33.lat, is the data controller responsible for the personal data collected through the Platform. As data controller, jl33 determines the purposes and means by which your personal information is processed.
For all privacy-related enquiries, requests, or complaints, you may contact jl33's designated data privacy point of contact at [email protected]. We aim to respond to all privacy enquiries within fifteen (15) business days of receipt.
3 Information We Collect
jl33 collects personal information through various interactions with the Platform. The categories of information we may collect include:
Identity & Registration Data:
- Full name, date of birth, and gender;
- Username and account credentials (passwords are stored in hashed form and are never accessible in plain text);
- Government-issued identification documents for age and identity verification purposes.
Contact Data:
- Email address and mobile phone number;
- Residential address, including city and province (e.g., Manila, Cebu, Davao, Quezon City).
Financial Data:
- Payment method details used for deposits and withdrawals, including e-wallet identifiers (such as GCash or PayMaya account references) and bank account details where applicable;
- Transaction history, including deposit amounts, withdrawal requests, and gaming session balances.
Technical & Usage Data:
- IP address, browser type, device type, and operating system;
- Pages visited, games played, session duration, and clickstream data;
- Cookies and similar tracking technology data, as described in Section 7.
Communications Data:
- Records of your communications with jl33 customer support, including live chat transcripts and email correspondence;
- Survey responses and feedback submitted to jl33.
4 How We Use Your Information
jl33 uses the personal data we collect for the following purposes:
- Account Management: To create, verify, maintain, and close your jl33 account, and to authenticate your identity when you log in;
- Service Delivery: To enable you to access and play games, place bets, participate in promotions, and use all features of the Platform;
- Payment Processing: To process deposits, withdrawals, and refunds through your chosen payment method, and to maintain accurate financial records;
- Legal & Regulatory Compliance: To meet our obligations under Philippine gaming regulations, anti-money laundering (AML) laws, and tax reporting requirements, including obligations arising under PAGCOR-related frameworks;
- Fraud Prevention & Security: To detect, investigate, and prevent fraudulent transactions, account abuse, money laundering, and other unlawful activities on the Platform;
- Responsible Gaming: To monitor player activity for signs of problem gambling and to administer responsible gaming tools such as deposit limits, session alerts, and self-exclusion;
- Customer Support: To respond to your enquiries, complaints, and support requests, and to maintain records of communications;
- Marketing Communications: To send you promotional offers, bonus notifications, and Platform updates, where you have provided consent or where we have a legitimate interest in doing so, and subject always to your right to opt out;
- Platform Improvement: To analyse usage patterns, test new features, and improve the overall jl33 user experience.
5 Legal Bases for Processing
jl33 processes your personal data on one or more of the following legal grounds as provided under the Data Privacy Act of 2012:
- Contractual Necessity: Processing is necessary to perform our contract with you — that is, to operate your jl33 account and deliver the services you have requested;
- Legal Obligation: Processing is required to comply with applicable law, including AML regulations, age verification requirements, and gaming regulatory obligations;
- Legitimate Interest: Processing is necessary for our legitimate business interests, such as fraud detection, security monitoring, and service optimisation, provided these interests are not overridden by your rights;
- Consent: Where we rely on consent (for example, for certain marketing communications), you have the right to withdraw that consent at any time by contacting jl33 support or using the opt-out mechanism provided.
6 Sharing Your Information
jl33 does not sell or rent your personal data. We may share your information with the following categories of third parties, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
- Payment Service Providers: E-wallet platforms (including GCash and PayMaya), banks (including BPI, BDO, and Metrobank), and other payment processors necessary to complete your financial transactions;
- Game Providers: Licensed third-party game studios and software providers who supply games available on the Platform. These providers may receive limited technical data necessary for game delivery and RNG auditing;
- Identity & Fraud Verification Services: Third-party verification providers engaged to assist with KYC (Know Your Customer) checks and AML screening;
- Regulatory & Law Enforcement Authorities: We may disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other government authorities where required by law, court order, or regulatory directive;
- IT & Infrastructure Providers: Cloud hosting, security, and technical service providers who process data on jl33's behalf under binding data processing agreements.
All third parties with whom jl33 shares personal data are required to handle that data in accordance with applicable privacy law and to use it only for the purposes for which it was shared.
7 Cookies & Tracking Technologies
jl33 uses cookies and similar tracking technologies on the Platform to enhance your experience, maintain session security, and gather analytics data. The categories of cookies we use include:
- Strictly Necessary Cookies: Required for the Platform to function, including session management, login authentication, and security features. These cannot be disabled;
- Analytics Cookies: Used to understand how players interact with the Platform — which pages are visited most, how long sessions last, and where users navigate from. This data is aggregated and anonymised;
- Functional Cookies: Used to remember your preferences, such as language settings and game history, to personalise your experience;
- Marketing Cookies: Used, where consent has been given, to deliver promotional content relevant to your interests and to measure the effectiveness of jl33 marketing campaigns.
You may manage or disable non-essential cookies through your browser settings. Note that disabling certain cookies may affect Platform functionality. For more information on cookie management, refer to the help documentation of your browser.
8 Data Retention
jl33 retains your personal data for as long as is necessary to fulfil the purposes described in this Policy, including legal, accounting, and regulatory requirements. Specifically:
- Account and transaction records are retained for a minimum of five (5) years following account closure, in line with AML and gaming regulatory obligations under Philippine law;
- Customer support communications are retained for a period of three (3) years;
- Marketing preferences and consent records are retained until you withdraw consent or close your account;
- Technical logs are retained for rolling periods as required for security and fraud monitoring purposes.
Following the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents re-identification.
9 Data Security
jl33 implements technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures include:
- SSL/TLS encryption for all data in transit between your device and the Platform;
- Encryption of sensitive data at rest, including financial records and identity documents;
- Role-based access controls limiting staff access to personal data on a strict need-to-know basis;
- Regular security assessments, penetration testing, and vulnerability reviews;
- Two-factor authentication options for player accounts;
- Monitoring systems to detect and respond to suspicious account activity in real time.
Notwithstanding these measures, no transmission over the internet or electronic storage system is fully secure. jl33 cannot guarantee absolute security and encourages players to use strong, unique passwords and to enable two-factor authentication on their jl33 accounts.
10 Your Rights
Under the Data Privacy Act of 2012 and applicable Philippine regulations, you have the following rights with respect to your personal data held by jl33:
- Right to Access: You may request a copy of the personal data jl33 holds about you and information about how it is processed;
- Right to Correction: You may request correction of inaccurate or incomplete personal data;
- Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to jl33's legal retention obligations;
- Right to Object: You may object to the processing of your personal data where jl33 relies on legitimate interests, including for direct marketing purposes;
- Right to Data Portability: You may request that your personal data be provided to you in a structured, commonly used, machine-readable format;
- Right to Withdraw Consent: Where processing is based on consent, you may withdraw that consent at any time, without affecting the lawfulness of processing carried out before withdrawal.
To exercise any of these rights, please contact jl33 at [email protected]. We will respond within fifteen (15) business days. We may require identity verification before processing your request. You also have the right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data protection rights have been violated.
11 Children & Minors
The jl33 Platform is strictly intended for individuals aged 21 years and above. jl33 does not knowingly collect, process, or retain personal data from persons under the age of 21. If we become aware that personal data has been collected from a minor, we will take immediate steps to delete that data and close the associated account.
If you have reason to believe that a minor has registered on jl33 or that their data has been collected by the Platform, please contact us immediately at [email protected].
12 Changes to This Policy
jl33 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When we make material changes, we will publish the updated Policy on this page with a revised "Last Updated" date.
Where required by law or where changes are significant, jl33 will notify registered players by email or through an in-platform notification. Your continued use of the Platform following the publication of an updated Policy constitutes your acceptance of the revised terms.
We encourage you to review this page periodically to stay informed about how jl33 protects your personal data.
13 Contact Us
If you have questions, concerns, or requests related to this Privacy Policy or jl33's data processing practices, please reach out to us using the contact details below. Our privacy team is available to assist you in English.
Email: [email protected]
Website: jl33.lat
Support is available 24 hours a day, 7 days a week via live chat on the Platform.
This Privacy Policy was last updated in June 2026 and is effective as of the date of publication. The version published on this page is the current version applicable to your use of the jl33 Platform.